Frequently Asked Questions

I want to upgrade from Community Version to Enterprise Version. What are the changes?

In ownCloud Enterprise you will get access to new apps and features, mainly targeted towards enterprises; apps and features that ensure security, for example.

You can upgrade to the Enterprise version without concern, as your existing files, shares, and users remain as they are.

How do I transfer files from one user to another?

See transferring files to another user.

How do I deal with problems caused by using self-signed SSL certificates?

See the security section of the OCC command.

I’m the admin and I lost my password! What do I do now!

See the reset admin password documentation.

What is a Federated System?

A Federated System is another ownCloud or OpenCloudMesh supporting cloud service.

Platform-wide known limitations, excluded files

There are known file names that can not be synced with ownCloud, these are:

  • Folders and files with a trailing space.

  • .htaccess.

  • *.part files.

  • File names that exceed 253 characters.

  • client/sync-exclude.list.

  • Desktop.ini in the root directory.

  • UNIX/Linux hidden files (files whose names have a leading dot, e.g., .12345.pdf). Users must activate "sync hidden files" to sync them.